We sell flags in fivetypes of fabric: Nylon, Nyl-Glo, Polyester, Tough-Tex, and Cotton.  

Nylon is a lightweight fabric with a sheen. It is light enough to respond to any breeze and is perfect for people who want a constantly moving flag. Nylon is the most commonly used flag material.  

Nyl-Glo is a brand name for nylon treated with a SolarGuard® product designed to prevent the flag's colors from changing. While the treatment doesn't prevent fading, it does keep the blue from turning purple and the red fading to pink or orange. Nyl-Glo flags have a one-year guarantee for colorfastness.  

Polyester is a heavy-duty fabric designed to withstand strong winds. The loosely woven, two-ply polyester thread forms a porous material that allows wind to pass through it instead of constantly beating it. This durable fabric has a matte finish that resembles a vintage cotton flag. This fabric is not suitable for hanging on a house-mounted flag pole. 

Tough-Tex is a brand name for polyester fabric made with the same SolarGuard® treatment as Nyl-Glo. Tough-Tex is one of the strongest, most durable all-weather flags, designed especially for larger flags and institutional and commercial flag displays.

Cotton is a natural fabric that gives a vintage look to a flag. Because cotton flags don't weather well, we only recommend them for ceremonial and indoor use. 

You can identify outdoor flags by the grommets on one end, also known as the heading. These flags are sturdy enough to withstand outside weather conditions without being damaged. However, it is perfectly acceptable to display an outdoor flag inside or hang it on a wall. 

Most indoor flags have a pole sleeve (to slip over the pole on which it is displayed) and gold fringe around the edges. They are not made to be flown outside because the wind will damage the flag and fringe. Indoor flags are intended to be used for auditoriums, podiums, parades and other ceremonial use. 

We only sell flags that are 100% American-made and feature durable brass grommets. Brass may darken and lose its shine as it ages, but it will retain its strength.  

Some overseas manufacturers use less expensive metals, such as aluminum and stainless steel, but outdoor conditions corrode these metals. Nothing is as durable as brass over time. 

No. Additional stitching or reinforcement on the grommet side of the flag is unnecessary. It doesn't improve the flag's performance or durability. 

Instead, the fly end (opposite the grommet side) of flags 8'x12' and larger may be reinforced for an additional charge. Because the fly end is most likely to be battered in windy conditions, reinforcement of the fly end improves the flag's life. 

The 200d nylon used in our flags makes them durable while still light enough to flutter in the breeze. 200d nylon is the standard fabric for flags made in the USA. 

Officially, denier measures the diameter of the thread used in a fabric. Practically, denier is the weight (in grams) of 9000 meters of the specific fiber. That’s approximately five miles long. The denier of most fabrics ranges between 40 and 80d. 

"Single Reverse" flags are made with a single layer of fabric, allowing you to view the design from both front and back. The image and text read correctly left to right on the front side, while the back side displays the image in reverse.

All US manufacturers produce their flags (state, military, historical and international) in "single reverse." The one exception is the POW flag, which is offered in both single-reverse and double seal. The double-sided version is a single reverse flag with a second POW/MIA “seal” appliqued on the back of the flag so that it reads correctly on both sides. 

On this type of custom-made flag, the text reads correctly from left to right on both sides. It is made by sewing two printed flags back-to-back, with a liner sewn in between to prevent shadowing. Unfortunately, all this material produces a heavy flag that requires more wind to pick up and fly. Double sided flags also cost at least twice as much as the standard single reverse flag.

The most common reason for returning a flag is that it is too big for where you want to hang it. A 5’x8’ flag doesn’t sound that big, but it is the size used on a 30’ tall flagpole and will be way too big for most home use.

Give us a call at (866) 879-1776 and one of our knowledgeable staff will help you determine the correct size flag for your needs. 

Shipping costs will vary based on factors such as the weight, dimensions, or number of boxes in your order, the shipping location, or if the order includes specific items such as flag sets, commercial flagpoles, etc.

Our expedited shipping methods include UPS 2nd Day Air and UPS Next Day Air. Costs for faster shipping vary on the items of your order and will be listed at the time of checkout. Please note that the cutoff time is 2:00 PM Central Time on expedited orders. The days of delivery are based on business days (Monday-Friday) and do not include weekend days.

At Flags USA, we are committed to ensuring compliance with applicable sales tax laws. To streamline this process, we use Avalara, a trusted provider of automated sales tax calculation, to ensure accurate and timely sales tax collection for orders across all 50 states.  

The sales tax rate applied to your order is determined by the shipping address. Our system automatically calculates the correct rate based on your location. Please note that sales tax rates can vary by state, county, and local jurisdiction, and may change over time. Avalara helps us ensure that these rates are always up-to-date. 

We comply with all sales tax nexus requirements, meaning we collect sales tax in states where we have a tax obligation. These obligations are influenced by various factors, including the total sales volume and delivery destinations in each state. Some states have specific sales thresholds that may trigger sales tax collection, and Avalara helps us monitor and manage these thresholds to remain compliant. 

If you have any questions or need assistance regarding sales tax or tax exemptions, please don’t hesitate to reach out to us. 

Yes, we honor tax exemptions for eligible customers. If your purchase qualifies for a tax exemption and you are ordering online, please create an account, fill out the online form and submit your tax exempt letter. Or you may contact our customer service team at (866) 879-1776 or Info@FlagsUSA.com to provide the necessary documentation before placing your order. Once your exemption status is verified, we will ensure that sales tax is not applied to future orders.

Most orders ship via UPS, but we also use FedEx and USPS depending on your location and order details.

For most in stock items, we can ship the same day from our warehouse, and you should receive your order within 2-5 business days. If an item is not in stock, it may take 3-5 business days to get the item in for shipment. If we are unable to ship within the week, we will contact you with an estimated ship date.

Local customers are more than welcome to pick up their order at our store location at 765 Kimberly Drive in Carol Stream, IL 60188.

Absolutely! You may visit our location in Carol Stream, IL during normal business hours (Mon—Fri, 8:00am-4:30pm CST). Please call us at (866) 879-1776 before you stop by to make sure we have the item in stock.

Periodically we send coupons to our email subscribers. Sign up for our newsletter to ensure you receive coupons the next time we offer them. We also offer coupon codes through our various social media platforms.

If we do not have something in stock, we will notify you and work with the manufacturer to get the item in stock as quickly as possible. If the item is delayed or backordered, we will let you know and work with you to find something comparable.

We recommend that you display your flag in one of the following ways:   

The first method is to hang the flag on a pole attached to the house at a 45-degree angle. We sell everything you need to display your flag, both individually and as a set. Our spinning flagpole set, for example, includes the flag, spinning pole, and bracket that attaches to the house. Please note that this type of pole should only be used with nylon flags, as the weight of a polyester flag may damage the pole.    

The second display method involves installing a flagpole into the ground. Again, we carry a wide range of options, from a simple 20-foot lightweight pole for residential use to various commercial weight poles. These poles are sold with all the hardware you will need for flying your flag. 

No, we do not carry angle flags. These are mostly made in Europe where historical preservation restrictions prohibit the use of traditional signage to mark the location of a street front business.

Driving with large flags attached to your vehicle can be unsafe and is not recommended.